Watson Virtual Agent is a New Way to Provide Automated Services to Your Customers for SEO.
www.ibm.com/us-en/marketplace/cognitive-customer-engagement
What it can do for your business
Watson Virtual Agent is a new way to provide automated services to your customers. It offers a cognitive, conversational self-service experience that can provide answers and take action. You can easily customize your Watson Virtual Agent to fit your specific business needs, provide custom content and match your business brand. Additionally, deep analytics provide insights on your customer’s engagement with the Watson Virtual Agent and help with the understanding of your constantly changing customer’s needs.
Watson Virtual Agent – Overview – United States – IBM
http://www.smartcustomerservice.com/Articles/News-Briefs/IBM-Launches-Watson-Virtual-Agent-114411.aspx
IBM has introduced Watson Virtual Agent, a cognitive conversational technology that allows businesses to simply build and deploy conversational agents.
Watson Virtual Agent allows users to build and train engagement bots from the cloud, harnessing the power of cognitive technologies and deep natural language processing capabilities that can be used to assist consumers.
IBM’s conversational capabilities enable users to build solutions that can be deployed across platforms, whether on social media, SMS, mobile app, embedded within a website, or even in other form factors, like robotics.
“Our platform continues to evolve as we tap IBM’s science and research capabilities to enhance our services,” said David Kenny, general manager of IBM Watson, in a statement. “IBM is advancing the technologies on the platform in the area of conversation, all with a mission of helping brands transform their customer experience, empowering users to create solutions that deepen engagement and facilitate stronger, more positive interactions.”
Companies like Staples, Autodesk, and the Weather Company are now creating applications and services embedded with IBM’s conversational technologies.
IBM Launches Watson Virtual Agent – Smart Customer Service
http://www.smartcustomerservice.com/Articles/News-Briefs/IBM-Launches-Watson-Virtual-Agent-114411.aspx
Quickly and easily build a chatbot for your organization – no machine learning experience required
Starting at $265.00 USD per month per subscription