Will 2018 be the year of the chatbot? Not without human help Chatbots are still in the early stages, analysts say, but knowing how and when to use them in the enterprise may be a catalyst for their growth. By Olivia Krauth | January 9, 2018, 4:00 AM PST Chatbots don’t have the best reputation. From creating their own secret languages to spouting racist and sexist comments to simply not being very helpful, the emerging technology still has its very public shortcomings. While increasingly being used by businesses for…
Will 2018 be the year of the chatbot? Not without human help
